Технические форумы » Across support »
Authentication frequency
Автор темы: Peter Zauner
Peter Zauner
Peter Zauner  Identity Verified
Австралия
Local time: 15:47
Член ProZ.com c 2010
немецкий => английский
+ ...

Модератор данного форума
May 28, 2021

In the past Across required authentication every few months or so, a frequency that I could handle quite happily. Over the last year or so I have observed the frequency of authentication prompts becoming higher and higher. At the moment I am forced to authenticate several times a week.

Does someone else have a similar experience? What might Across Systems be trying to achieve by increasing the authentication frequency so much?

Across Translator Premium Editionv7.0 1464... See more
In the past Across required authentication every few months or so, a frequency that I could handle quite happily. Over the last year or so I have observed the frequency of authentication prompts becoming higher and higher. At the moment I am forced to authenticate several times a week.

Does someone else have a similar experience? What might Across Systems be trying to achieve by increasing the authentication frequency so much?

Across Translator Premium Editionv7.0 14645_en
Package version: 21

Peter


[Edited at 2021-05-28 13:29 GMT]

[Edited at 2021-05-28 13:29 GMT] ▲ Collapse
 
Platary (X)
Platary (X)
Local time: 05:47
немецкий => французский
+ ...
The same here May 29, 2021

Peter Zauner wrote:



At the moment I am forced to authenticate several times a week. Does someone else have a similar experience?



Yes, absolutely and sometimes even more frequently (twice in a few hours a few days ago...).



What might Across Systems be trying to achieve by increasing the authentication frequency so much?



Really no idea, but hasn't the problem existed since the former CrossMarket authentication was dropped? Unfortunately I can't verify this. It may be that a random verification system has been installed as is the case with other products. But for what purpose, that remains to be understood.

Adrien
 
AAV
AAV
Local time: 11:47
It is a problem in software Jun 4, 2021

I got feedback from Across that they are aware of this problem and they will work on it. So hopefully in one of the next updates it will be back to normal.
 
Vorchuchelo
Vorchuchelo

Across Support Jun 10, 2021

Hi Peter,
I do not experience the same problems. It seems that something goes wrong.
Have you tried to create a ticket to Across Support?
 


To report site rules violations or get help, contact a site moderator:

Модератор(ы) этого форума
Margarita[Call to this topic]
Peter Zauner[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Authentication frequency






Trados Business Manager Lite
Create customer quotes and invoices from within Trados Studio

Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »
Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

Buy now! »