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Keyboard shortcuts partially not working
Автор темы: Peter Zauner
Peter Zauner
Peter Zauner  Identity Verified
Австралия
Local time: 08:51
Член ProZ.com c 2010
немецкий => английский
+ ...

Модератор данного форума
Oct 12, 2020

All,

all of a sudden, some keyboard shortcuts that I use for navigation appear to have stopped working on my Premium Edition 7.0 12762 while others still work.


Alt+Down Arrow – Go to next paragraph: not working
Alt+Right Arrow – Go to next untouched paragraph: not working
Ctrl+Alt+Enter – Set paragraph to a final editing state (e.g. Translated) and go to next paragraph: working
Alt+plus (number pad) – Go to next sentence or segment: work... See more
All,

all of a sudden, some keyboard shortcuts that I use for navigation appear to have stopped working on my Premium Edition 7.0 12762 while others still work.


Alt+Down Arrow – Go to next paragraph: not working
Alt+Right Arrow – Go to next untouched paragraph: not working
Ctrl+Alt+Enter – Set paragraph to a final editing state (e.g. Translated) and go to next paragraph: working
Alt+plus (number pad) – Go to next sentence or segment: working

Alt+Up Arrow – Go to previous paragraph: not working
Alt+minus (number pad) – Go to previous sentence or segment: working


I use Alt+Down Arrow and Alt+Right Arrow a lot. Ctrl+Alt+Enter and Alt+plus (number pad) give similar results when translating one segment (=paragraph) after another but I wonder what I have done to lose the function of these shuortcuts and how to restore it.

I have not systematically tested all shortcuts, so the list above is incomplete.

Any thoughts?

Thank you.

Peter ▲ Collapse
 
Gerald von Stein-Salisbury
Gerald von Stein-Salisbury
Local time: 22:51
английский => немецкий
is this perhaps ... Oct 12, 2020

... a keypad numlock thing? What PageUp and what Arrow-Right are you using?
 
Peter Zauner
Peter Zauner  Identity Verified
Австралия
Local time: 08:51
Член ProZ.com c 2010
немецкий => английский
+ ...

Модератор данного форума
Автор темы
Arrow keys in the cursor movement keys block of an IBM PC keyboard (Windows, ANSI US layout) Oct 13, 2020

(external keyboard when the laptop is in the dock).

The shortcuts are also not working on the laptop keyboard.

I have not changed the keyboard and the shortcuts were working until last week.
 
AAV
AAV
Local time: 04:51
Customized by mistake? Nov 25, 2020

Since v7 12762 shortcuts customization process in Across was changed (actually, improved).
Maybe it worth checking if mentioned shortcuts were modified or deleted?
Here is related help article:
https://www.across.net/en/online-help/ate/system-management/user-settings/customizing-shortcut-keys
 
Peter Zauner
Peter Zauner  Identity Verified
Австралия
Local time: 08:51
Член ProZ.com c 2010
немецкий => английский
+ ...

Модератор данного форума
Автор темы
doesn't look like accidental change Nov 25, 2020

Hi AAV,

many thanks for your comments and link.
I have checked my user settings and they are as per the factory settings and there are definitely some navigation shortcuts that do not work as shown in the table of the user settings.
I have since created a helpdesk ticket with Across.
They have advised to first update to the latest version and then try again.

I will post any progress.

Cheers,

Peter
 


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Keyboard shortcuts partially not working






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