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Deletion of older dictionaries not possible / Importing of new dictionaries not possiple
Autor vlákna: Paraskevas Stavrakos
Paraskevas Stavrakos
Paraskevas Stavrakos  Identity Verified
Řecko
Local time: 23:33
Člen (2011)
angličtina -> řečtina
+ ...
Mar 26

Hello,

I can't delete older dictionaries in Transit NXT. This results in not being able to import new ones. I get an abort message.

I deleted the folders of older dictionaries from the Public folder, but the issue persists.

I have uninstalled and reinstalled the software to no avail.

What can I do to solve the issue?

Thanks



[Edited at 2024-03-26 10:36 GMT]
 
Hans Lenting
Hans Lenting
Nizozemsko
Člen (2006)
němčina -> nizozemština
Delete them in the app Mar 26

Did you delete them in the app?
 
Joop Debrabandere
Joop Debrabandere  Identity Verified
Belgie
Local time: 22:33
němčina -> nizozemština
+ ...
Support Mar 26

Ask the transit support. They are always very quick to respond and they will help you till the matter is solved!

[email protected]

Good luck
Joop

Paraskevas Stavrakos
 
Hans Lenting
Hans Lenting
Nizozemsko
Člen (2006)
němčina -> nizozemština
Support contract Mar 26

Joop Debrabandere wrote:

Ask the transit support. They are always very quick to respond and they will help you till the matter is solved!

[email protected]

Good luck
Joop


Doesn't this require a support contract?
 
Hans Lenting
Hans Lenting
Nizozemsko
Člen (2006)
němčina -> nizozemština
Like this Mar 26

First:

Screenshot 2024-03-26 at 14.12.41

Then:

Screenshot 2024-03-26 at 14.13.08

Paraskevas Stavrakos
 
Joop Debrabandere
Joop Debrabandere  Identity Verified
Belgie
Local time: 22:33
němčina -> nizozemština
+ ...
No contract needed Mar 26

Hans Lenting wrote:

Doesn't this require a support contract?



No it doesn't. As long as you officially bought transit, it is ok.

Joop

Paraskevas Stavrakos
 
Paraskevas Stavrakos
Paraskevas Stavrakos  Identity Verified
Řecko
Local time: 23:33
Člen (2011)
angličtina -> řečtina
+ ...
AUTOR TÉMATU
I tried to delete them Mar 26

Hans Lenting wrote:

First:

Screenshot 2024-03-26 at 14.12.41

Then:

Screenshot 2024-03-26 at 14.13.08


Thanks for your reply.
I tried to delete them as you described but it won't let me.
It starts deleting and then it stops without deleting the dictionaries.

[Edited at 2024-03-26 13:53 GMT]
 
Paraskevas Stavrakos
Paraskevas Stavrakos  Identity Verified
Řecko
Local time: 23:33
Člen (2011)
angličtina -> řečtina
+ ...
AUTOR TÉMATU
I was about to ask about this Mar 26

Joop Debrabandere wrote:

Hans Lenting wrote:

Doesn't this require a support contract?



No it doesn't. As long as you officially bought transit, it is ok.

Joop


Thanks for you reply.

I was about to ask if there is a support contact.

I had sent a message through the transit shop, but most likely that was not for support purpose.
 
Paraskevas Stavrakos
Paraskevas Stavrakos  Identity Verified
Řecko
Local time: 23:33
Člen (2011)
angličtina -> řečtina
+ ...
AUTOR TÉMATU
Fixed Mar 26

Finally, I fixed it by deleting the database (user) where many old dictionaries were contained and by importing new dictionaries as (global).

Thanks for your time

Hans Lenting
 


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Deletion of older dictionaries not possible / Importing of new dictionaries not possiple






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