1
Prerequisites
- Ensure Stream Video is connected (check connection status on dashboard)
- Verify you have a payment method set up (Stripe)
- Have your language pair ready (source and target languages)
Screenshot showing Stream Video connection status and payment method indicator
2
Open On-Demand
- Click 'On-Demand' from your dashboard
- The On-Demand Modal opens
- Select your source and target languages
- Or enable sign language mode for ASL/BSL interpretation
3
Find and Select Interpreter
- Click 'Search' to find available interpreters
- Browse results filtered by your language pair
- View interpreter profiles, ratings, and availability
- Click 'Call Now' on your chosen interpreter
Screenshot of interpreter search results and call button
4
Call Initiation
- System creates Stream Video call room
- Interpreter receives incoming call notification
- Wait for interpreter to accept (they have time to respond)
- Once accepted, Stream Video call interface opens
Screenshot of call initiation and waiting for interpreter acceptance
5
During the Video Call
- Stream Video provides HD video and audio
- Use controls: mute/unmute, camera on/off, screen share
- Chat panel available for text communication
- View all participants in the call
- Monitor call duration and quality
Screenshot of active Stream Video call interface with all controls
6
End the Call
- Click 'End Call' when finished
- Stream Video disconnects all participants
- Call session is logged for billing
- View call details in Call History
Screenshot of call ending and call history entry
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