MemoQ crashes when I try to open a file
Thread poster: Cécile Kellermayr
Cécile Kellermayr
Cécile Kellermayr  Identity Verified
Austria
Local time: 14:22
English to German
+ ...
Feb 13, 2021

The above problem occurs whenever I try to open the project I have been working on, no matter which MemoQ version I use. I have installed a windows update this morning, so this might be the reason.
When I try to open another project, it works. It's just the current project that suddenly seems to be on strike. I get a blank screen, no project files visible.
My operating system is Windows 10.

Does anyone have an idea how I could resolve this issue? It's rather urgent... See more
The above problem occurs whenever I try to open the project I have been working on, no matter which MemoQ version I use. I have installed a windows update this morning, so this might be the reason.
When I try to open another project, it works. It's just the current project that suddenly seems to be on strike. I get a blank screen, no project files visible.
My operating system is Windows 10.

Does anyone have an idea how I could resolve this issue? It's rather urgent

Thanks in advance!
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Cécile Kellermayr
Cécile Kellermayr  Identity Verified
Austria
Local time: 14:22
English to German
+ ...
TOPIC STARTER
It suddenly works again! Feb 13, 2021

I can't find any way to delete this thread, so please disregard it unless the problem occurs again, one never knows

[Bearbeitet am 2021-02-13 11:28 GMT]


 
Cécile Kellermayr
Cécile Kellermayr  Identity Verified
Austria
Local time: 14:22
English to German
+ ...
TOPIC STARTER
Problem still persists, MemoQ keeps freezing Feb 13, 2021

When opening MemoQ, it freezes for at least 5 minutes, then again when working on the file. Also, my client's server can't be reached. However, it seems as if the problem is caused by the software itself as the problem already occurs upon opening MemoQ (before selecting this specific project).

Here's the error message I get after clicking on the file to work on:

TYPE:
System.ComponentModel.Win32Exception

MESSAGE:
Nicht genügend Quoten verfügba
... See more
When opening MemoQ, it freezes for at least 5 minutes, then again when working on the file. Also, my client's server can't be reached. However, it seems as if the problem is caused by the software itself as the problem already occurs upon opening MemoQ (before selecting this specific project).

Here's the error message I get after clicking on the file to work on:

TYPE:
System.ComponentModel.Win32Exception

MESSAGE:
Nicht genügend Quoten verfügbar, um diesen Befehl zu verarbeiten

SOURCE:
WindowsBase

CALL STACK:
bei MS.Win32.UnsafeNativeMethods.PostMessage(HandleRef hwnd, WindowMessage msg, IntPtr wparam, IntPtr lparam)
bei System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
bei System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam)
bei System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
bei System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
bei MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
bei MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)




[Bearbeitet am 2021-02-13 13:55 GMT]
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Anna Jaffe
Anna Jaffe
Netherlands
Local time: 14:22
Dutch to English
+ ...
Download the file again? Feb 13, 2021

I occasionally have something similar happen and the problem seems to be that the downloaded file was broken somehow. Deleting the project entirely (incl. emptying memoQ's trash) and redownloading the package seems to help.

 
Cécile Kellermayr
Cécile Kellermayr  Identity Verified
Austria
Local time: 14:22
English to German
+ ...
TOPIC STARTER
New error message Feb 13, 2021

After deinstalling today's updates, I can't even open the project. I get this error message:

TYPE:
System.NullReferenceException

MESSAGE:
Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.

SOURCE:
MemoQ

CALL STACK:
bei MemoQ.MainWindow.uninitialize()
bei MemoQ.MainWindow.mainCore(String[] args)
bei MemoQ.MainWindow.Main(String[] args)


Can anybody help?

[Bearbe
... See more
After deinstalling today's updates, I can't even open the project. I get this error message:

TYPE:
System.NullReferenceException

MESSAGE:
Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.

SOURCE:
MemoQ

CALL STACK:
bei MemoQ.MainWindow.uninitialize()
bei MemoQ.MainWindow.mainCore(String[] args)
bei MemoQ.MainWindow.Main(String[] args)


Can anybody help?

[Bearbeitet am 2021-02-13 15:58 GMT]
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Cécile Kellermayr
Cécile Kellermayr  Identity Verified
Austria
Local time: 14:22
English to German
+ ...
TOPIC STARTER
Installing most recent version did the trick Feb 13, 2021

Working happily on my translation again

 


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MemoQ crashes when I try to open a file






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